Month: January 2022

What is Quality Leadership

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Quality Leadership describes the ability of an entity (which could be a person, organization or other) to provide “leadership” in the attainment of quality-related benefits such as excellence, compliance, effectivity etc. As with traditional leadership, Quality Leadership includes a variety of topics; these include Strategy Goal Setting Planning Employee development. While there are similarities, Quality … Read more

Process of benchmarking

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The process of benchmarking typically involves a series of steps which include: Setting an objective Identify Who/What you will benchmark against Gathering data Comparing data Identify drivers behind differences Establish an action plan to imbed beneficial changes Implement Monitor and repeat   The goal of the benchmarking process is to evaluate the current status of something … Read more