Types of Visual Management

Visual Management is a methodology used by businesses with the goal of improving communication, organization, safety and efficiency by using visual indicators and easy-to-understand cues which provide relevant and contextual information to employees and stakeholders about business activities. There are various types of visual management systems, each with particular pros and cons. When implementing a … Read more

Outsourcing Quality Management

Outsourcing quality management involves partnering with a third-party provider to administer all or elements of the quality management function. Outsourcing may include activities such as auditing, inspections, continuous improvement and supplier quality management.  As part of the outsourcing processes, organizations are likely to determine which tasks get outsourced based on factors such as need and … Read more

How to sustain 5s

Many companies use 5S to improve efficiency within their workplace. Its principles, focusing on establishing a clean and well-organized work environment, can bring about improvements in several areas, from safety to quality and productivity. However, many organizations struggle to sustain the changes implemented and, as a result, fail to obtain planned benefits. As a result … Read more

Mistake Proofing

Mistake Proofing is a continuous improvement methodology used to drive quality by preventing errors from occurring within a process.   Mistake proofing is achieved by identifying potential sources of mistakes and then implementing safeguards in order that such mistakes can be prevented. For example, by implementing limit switches on equipment within a manufacturing environment, we can … Read more

Ethics and Quality Management

Ethics and Quality management are closely intertwined methodologies which contribute to an organization’s ability to achieve excellence in both the context of production processes and customer and stakeholder expectations. We can summarise these frameworks as follows: Both of these factors have a significant influence on how an organization operates, how it produces its products and … Read more

Process capability analysis

Process capability analysis is a statistical methodology that uses data to determine a process’s capability and performance, specifically its ability to repeatedly produce an output that meets specifications. The methodology provides a systematic approach when evaluating the performance of a process enabling a better understanding of variability and complying with specifications. In today’s article, we’ll … Read more

Relationship management plan

A relationship management plan provides a roadmap for how an organization approaches relationships and collaboration with its stakeholders (whether they are customers, suppliers, partners, or internal functions). It is often associated with ISO44001, as being a constituent part of the standard, and differs from a Customer relationship management plan (CRSM) by encompassing all organizational relationships … Read more

Process Behaviour Chart

A Process behaviour chart is a tool used within quality control and process improvement to assess and describe a process’s variability over time.   Through capturing (and interpreting) variability in process output, an organization can gain an understanding of causes such as random acts vs predictable patterns. The insight gained can be used in activities such … Read more

Standardized work in Six Sigma

Standardized work in Six Sigma (Lean Six Sigma) refers to a methodology of determining and documenting the most efficient and effective way of executing a given process whilst obtaining consistency and repeatability. This methodology will typically involve identifying each step within a process and then, whilst being aware of influencing factors such as materials, tools, … Read more

Quality risk management

Quality risk management is a methodology used within industry and service sector organizations that identifies, assesses and contains possible risks that might impact the quality of a product or service. Quality risk management is used within a wide variety of sectors, from manufacturing organizations to healthcare. In today’s article, we’ll be looking at Quality risk … Read more