Empowered Teams

An empowered team is a self-sufficient (often cross-functional) group of employees working autonomously within a business with responsibility for a specific goal(s). Empowered teams differ from standard teams by several factors They have corporate authority to enact their own decisions They are outcome focussed (rather than product focussed) They have high levels of trust and … Read more

Layered Process Audits

Layered process audits (abbreviated to LPA) focus on verifying standards and processes within an organization. These audits focus on verification during the production process and, as such, are an alternative to carrying out audits on finished goods. They have several attributes that include: They occur regularly They often occur at high volume (especially where there … Read more

Quality in Manufacturing

Quality in Manufacturing is a set of tools, methods and processes which are predominantly geared towards achieving goals such as meeting customer requirements, reducing defects, improving right first time and minimising waste (such as scrap).    While specifications and requirements are flowed down from the customer, a business requires policies, processes, and systems to meet … Read more

Cost of poor quality

Cost of poor quality relates to a range of costs incurred by an organization as a result of managing internal and external quality-related tasks and issues. These costs can vary between organizations and industries depending on a range of factors. Organizations that fail to capture and understand these costs lack an important indicator that describes … Read more

What is a Quality Engineer?

In the constant push for a quality product and efficient and effective processes, ongoing quality checks and product validation is a must. These steps ensure that your organization maintains both high quality and consistent output. One of the key facilitators of this is the Quality Engineer. In today’s article, we’ll be looking at the role … Read more

Non Conformance report

In this article, we’ll take a look at what a Non Conformance Report is, what it’s used for, an example report and how the humble NCR can actually help your organization. We’ll also take a look at its good points and some things to watch out for when your setting up your NCR process. In … Read more

Document Control

In today’s post we’ll be looking at Document Control specifically What is Document control Document Control & ISO 9001 Methods Document Control Why Document control is critical Key Benefits of Document Control Issues to watch out for with Document Control What is Document control Document control is defined as both organizing and controlling information by … Read more

Process vs Procedure

The question of “What’s the difference between Process vs procedure” is a troubling one. While you’d think such a question would be clear cut, so it’s perhaps a surprise why many struggle with it. You’ll often find many businesses using the terms interchangeably, which can add further confusion. While the ISO standard provides some guidance, … Read more